Question 1

How quickly can you fix my stuck doors?

Accepted Answer

In most cases, we can provide same-day service for stuck garage doors. Our technicians arrive with fully stocked trucks, allowing us to complete most repairs in a single visit. For emergency situations, we offer 24/7 service and typically arrive within 1-2 hours. Call us at (509) 471-6995 for immediate assistance.

Question 2

What causes stuck doors in garage doors?

Accepted Answer

Stuck garage doors can be caused by several factors: broken springs (the most common cause), misaligned tracks, worn rollers, damaged cables, opener malfunctions, or obstructions in the door path. Weather conditions, especially extreme cold, can also cause doors to stick. Our technicians will diagnose the exact cause and provide a permanent solution.

Question 3

Do you offer financing for new steel door installations?

Accepted Answer

Yes, we understand that a new garage door is a significant investment. We offer flexible financing options to help make your new steel door installation affordable. Contact us for details on current financing programs and to see which options work best for your budget.

Question 4

What's included in your 1-year warranty?

Accepted Answer

Our 1-year warranty covers all parts and labor on the work we perform. If anything we installed or repaired fails within the warranty period, we'll come back and fix it at no additional cost. This warranty reflects our confidence in our workmanship and commitment to customer satisfaction.

Question 5

How long does a garage door installation take?

Accepted Answer

A standard garage door installation typically takes 3-5 hours, depending on the complexity of the job and the type of door being installed. This includes removing the old door (if applicable), installing the new door, tracks, springs, and opener, and testing everything for proper operation.

Question 6

Do you service all garage door brands?

Accepted Answer

Yes, our technicians are trained to service all major garage door brands including Clopay, Amarr, Wayne Dalton, CHI, and more. Whether you need repairs, parts replacement, or maintenance, we can help regardless of your door's brand or age.

Frequently Asked Questions

Still Have Questions?